Each day, I get to inspire, inquire, admire, rewire and even satire soon-to-be and long-standing successful food entrepreneurs. There isnt a day that goes by that I dont learn something new. So, you...
Eventually, the waitress quit. The damages were both personal she was threatened, demeaned and harassed and professional, as her experience both ended her career at that restaurant and negatively...
Recently, the no tip experiment yes, its still in the test tube phase was spotlighted in a 60 Minutes interview with Danny Meyer, whose Union Square Hospitality Group (USHG) claims fame to a...
Eight of us were seated at a round table not far from the restrooms. An occasional whiff of pine-scented cleaning fluid swirled by our seats. My new table acquaintances droned on with their unabridged...
Some may have MBAs or JDs with significant experience and incomes in other fields. A few may have families with kids at home. Others might be reentering the business world after a hiatus. And there...
As it turns out, you have just benefitted from an amendment to the New York Wage Order that raises the New York exempt level (that is, exempt from overtime) from $35,100 to $42,900. This means that...
Well, skyrocketing rents are very problematic; the new labor laws and wage and hour policies are challenging; food and ingredient costs are never a bargain; and burdensome laws and regulations...
I ran down my typical checklist. Was the restaurant an alum of Diners, Drive-Ins and Dives? Was it a farm-to-table, locally sourced, organic, natural, gluten-free, green, Slow Foods-endorsed...
Once again, the headline reads: Well-Known Neighborhood Caf矇 Closes Due to Escalating Rents. We hear it about the iconic temples of gastronomy like Danny Meyers Union Square Caf矇. The local bistro...
I write about this almost unwillingly; Im scratching just thinking about these minuscule monsters. What am I talking about? Bed bugs! Three years ago my son and I brought home these tiny, unwanted...
While restaurant employees are trained to be vigilant about sanitation, food safety and other methods of protecting their guests, unfortunately many restaurant professionals are unprepared for...
Have you ever stayed in a hotel where the service didn't meet your expectations? What did you do? If you're like many guests today, you probably pulled out your smart phone and immediately turned to...